Important Information | Data Protection|Cookies Policy
Special pieces of Lesley H Phillips' work are hallmarked with the full set of hallmarks by the Goldsmith's Company; the London Assay Office -they include the designer's unique hallmark. Silver items weighing under 7.78gm are exempt from UK hallmarking requirements.
please feel free to contact me to confirm your order has been placed successfully
Q: How long will it be before I receive my item(s)?
A: On receipt of CLEARED payment, then if an item you have chosen is in stock, it will be posted within 48 working hours. Generally unless stated, then if you are allowed to purchase via the cart system, then your chosen item IS in stock.. If your chosen item states specifically in the product details that it needs to be made for you then I will contact you and advise you of the timescales. Depending on the complexity/hallmarking requirements of your chosen item (and my current workload) this can vary from 3 days - 8 weeks. I will contact you to advise and give you the option of a refund. There may be instances where an item is sold at a different venue and cannot be replicated. In the event of this rare occurrence, you will be offered an alternative or your money back.
Data Protection & Cookies
I am mindful of the importance of upholding the security of information under my control. All data collected through the Lesley H Phillips website ("the Website") is stored on secure servers, and I have stringent security and confidentiality procedures covering the storage and disclosure of such information, in accordance with the Data Protection Act 1988. The following Privacy Policy forms part of my Terms and Conditions and will help you to understand how your personal information collected during your use of the Website will be treated by me. If you have any queries on this please don't hesitate to contact me on 01305 250796 or email [email protected]. I endeavour to take all reasonable steps to protect the privacy of your personal information. However, I cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing the information over the Internet, and will not hold me responsible for any breach of security, unless this is due to my negligence or wilful default.
What personal information do I collect?
I collect personal information when you place an order on our Website. The purpose of collecting this information is to be able to provide you with the product you have requested in a secure and timely way. Any personal information I collect will be used by me strictly in accordance with current data protection legislation and this Privacy Policy. I will store the information I collect from you and hold it electronically or otherwise.
Who do I share your information with?
I disclose information to third parties only for the purpose of administrating your accounts in relation to products ordered from the Website. In addition, only if requested by you, I may use your personal information for the purpose of marketing and promotional activities. I shall not share your information with third parties for any purpose other than to complete your order.
I may contact you for such marketing purposes by email, telephone or post (depending on the information I collect from you). If you do not wish to receive such offers then you can at any time write to me or email at the address in the "Contact" section if you no longer wish to receive such offers
Your rights to see your personal data
You have the right to see the personal data (as defined in the Data Protection Act 1988) that I keep about you, on receipt of a written request, verification of your identity, and if applicable, payment of a fee. If you are concerned that any of the information I hold on you is incorrect or if you wish to object to the use I have made of your personal data, please contact me at either the address below or at the "Contact" page.
Changes to my Privacy Policy
I may modify the Privacy Policy from time to time. If so, I will post a revised version of this Privacy Policy on this web page.
Cookies
This website sets strictly necessary cookies. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
This website sets performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
This website sets targeting cookies. The use of targeting cookies on this website is with the Social Media buttons ONLY, for example: LinkedIn, Facebook 'Like' and Google +1 buttons.
These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Contact
If you have any comments or queries in connection with the Privacy Policy, please contact me.
Lesley H Phillips
2 Brutus Close
Dorchester
Dorset DT1 2TJ
Tel: 01305 250796
Or: 07818 055169
Email: [email protected]