Terms and Conditions

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  1. General
    1. This is the lesleyhphillips.co.uk website ("Website") which is owned by Lesley H phillips Jewellery ("we", "us" "I").
    2. The website is provided to you free of charge for your personal use subject to these Terms and Conditions. By purchasing any products (the "Product") and by using this Website you agree to be bound by these Terms and Conditions. Our Terms and Conditions may be updated from time to time. If you do not wish to accept the Terms and Conditions or any updates thereto, you should discontinue the use of the site. If you continue to use the site after the date on which the change comes into effect, your use of the site will be construed as your acceptance and your agreement to be bound by those Terms and Conditions. Your statutory rights are not affected.
  2. Purchase of Products
    1. The placing of a Product on my Website is an invitation to accept offers for such Product and is not an offer to sell at the listed price nor is it binding on me. I am under no obligation to accept your order (whether or not the order has been confirmed and the credit card been charged). UK law is applicable to this site and when purchasing a product you are entering into a legally binding contract.  International Orders - please refer to the delivery section regarding taxes and duties.
    2. If I have accepted your order I will notify you of delivery dates if they are different from the 48 hours specified.
    3. Disclaimer

      Whilst all reasonable care is taken to ensure accuracy of the contents and information on this site, I cannot accept any liability for any loss arising out of direct or indirect use of this information. I reserve the right to change the data, references, product specifications, pricing or otherwise amend the contents in full or part at any time without notice.

      Any order (whether or not accepted) is subject to availability of the Product. If the Product becomes unavailable prior to delivery I will notify you and give you the choice of a refund or of purchasing an alternative Product.
    4. Risk in the Products passes to you when the Products are assessed for completeness at the delivery address stipulated in your order. I accept no responsibility for any damage or loss to the Products after risk passes.
  3. Cancellation of contract by you
  4. Defective Goods
  5. Prices and Payment
    1. The prices for the Products and delivery are as set out on the Website.
    2. Payments must be made by credit or debit card via the cart system and I shall not despatch any Products until I receive confirmation of cleared payment.
    3. Your payment will be processed by a secure connection provided by PayPal or Cardsave at the time you place your order on the relevant section of the Website.
    4. I will inform you as soon as I can in the unlikely event if I am unable to deliver the Products within 48 hours of your order (unless a notice is on the website to state that production is temporarily ceased due to holiday, in which case it will be within 48 hours from the date of re-opening) and you may agree an alternative delivery period or you may cancel the order. In no event shall I be liable to you for any losses you may have for any delay in delivery.
    5. Discount Vouchers, unless specifically stated are only usable once and to the party provided.  Should a discount code be presented by another party this transaction may be delclined.
  6. Limitation of our liability
    1. Whilst I have taken all reasonable steps to ensure the accuracy and completeness of the information on this Website it is provided on an "as is" basis and I give no warranty and make no representation regarding the accuracy or completeness of the content of this Website. Further, no warranty is given that the Website shall be available on an uninterrupted basis, and no liability can be accepted in respect of losses or damages arising out of such unavailability.
    2. Access to and use of this Website is at your own risk. I do not warrant that the use of this Website or any material downloaded from it will not cause damage to any property, including but not limited to loss of data or computer virus infection. I accept no liability for viruses. I recommend that you take all appropriate safeguards before downloading information or images from the Website.
  7. Security
    1. Stripe and Paypal are my chosen secure servers for payments.

      Shop without sharing financial information with sellers.
      Your privacy is safeguarded via Stripe with

      • Transaction Encryption using a secure fully integrated SSL shared server which means you don't even need to leave my website

      PayPal with:  Data Encryption

      • Online Safety Essentials
      • Identity Protection Guide Its software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data. Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock next to the payment details in the relevant area of the Website.
  8. Complaints Procedure
    1. I am very proud of my high standards of customer service however, in the event that I fail in meeting these standards, please do not hesitate to email me at jewellery@lesleyhphillips.co.uk. My aim will always be to deal with your complaint as soon as possible and make every effort to reach a satisfactory conclusion on your behalf in order to retain your valued custom.
  9. Intellectual Property
    1. All Website, design, text and graphics belong to me. All copyright, trade marks and other intellectual property belongs to me.